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 CONSUMER CORNER
What to do if contacted by a collection agency.
MERCHANTS CORNER
Tips for accepting checks
Tips for handling accounts receivable
Check Facts
Debt Facts

 

CONSUMERS' CORNER


What to do if contacted by a collection agency:

Being contacted by a collection agency can be a disheartening event. For some it is embarrassing, and frustrating. Nevertheless, it is in your best interest to confront the situation. If you owe the debt the collection agency is contacting you about, consider now, as the time to pay. Even if you have to make a mutually agreed payment plan with the agency, this is far better than hiding from the situation. Most collection agencies report bad debt to debtor's credit files. This is usually not done until the debt has been with the agency for a minimum of 30 days. However, once reported to your credit file, it will most likely remain there for a period of approximately 7 years. Most people do not realize how long 7 years is, and the potential problems that having a Collection Account on their credit file may cause. Making and keeping payment arrangements with a collection agency will actually help you. You will avoid continuous calls and letters from the agency, avoid possible garnishment proceedings (depending on the type of debt you owe), and most of all, you'll feel better about yourself. You're paying for something you know you owe that has been a burden for you for some time. Most creditors do not charge interest or late fees for delinquent accounts. Consider yourself lucky until now. You've not paid the debt until now with no additional charges.In most cases, you can now make reasonable payment arrangements that can temporarily fit into your budget. DO THE RIGHT THING!!

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MERCHANTS' CORNER


Tips for accepting checks

* Make certain the Name, Address, and Phone Number are pre-printed on the check. Also quickly note the phone number and other numbers to ensure they correspond.

* 90 percent of returned checks are numbered under 500. Low check numbers can therefore, be a warning sign. Also for personal checks, make certain the last four numbers on the bottom of the check match the check number of the check in upper right corner.

* Always verify identity by comparing the driver's license or state issued ID to the name on the check and the photo to the check writer. Match the signature on the check with that on the ID.

* Do not accept two or three party checks. The more people involved, the more opportunity for fraud.

* Except for government checks, all checks should be perforated along one edge of the check.

* Form a check acceptance policy and stick to it. This may prevent potential liability. In addition, master fraudulent check writers are excellent at causing commotion, confusion and a disturbance in order to cause a clerk to forget the importance of following the check acceptance policies.

* Use a Check Service company like Debt-Check. Utilizing a database for instance, in most cases, pays for itself time and again.
Additionally, programs like our Check Guarantee can take the guesswork our of accepting a check. If the check bounces, we cover the check for you.

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Tips for handling Accounts Receivables

* Have a set account aging policy in place, and stick to it. It is very easy to procrastinate the duties involved with aging Accounts Receivables. The further you get behind in performing the aging process, the older an account gets without the proper attention, and statistically, the harder the account becomes to collect.

* When accepting an account application or patient information sheet, the more information you gather regarding the debtor the better. One of the most common reasons for an account to have to go to a collection agency is not knowing where the debtor is because of a disconnected phone number and or returned mail. Likewise, one of the greatest reasons for a collection agency's failure to collect a debt is not being able to contact the debtor to collect the debt. MORE INFORMATION IS BETTER!!

* Accept credit and debit cards and checks. You must be as flexible as possible when handling Accounts Receivables. Offer any kind of payment method you possibly can. Eliminate excuses where you can. Being able to accept credit/debit cards is one way to eliminate excuses and get your money now. If you have found accepting credit cards is too expensive for you, call Debt-Check. We refer business to a nationally known credit card company that doesn't charge: Transaction fees, Statement fees, and has no monthly minimum. If you have no credit card charges during a month, you owe nothing! We have yet to find a credit card processor that will match this program.

* In your set account aging process, include a final step of referring 120 day and older accounts to a collection agency like Debt-Check Recovery Systems. A collection agency can generate lost money for your organization. In most cases, collection agencies will not charge you until they've actually collected money for you. Most people agree: Getting 75% of something is better than 100% of nothing.

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Check Facts

* Checks account for 1/3 or all retail spending in the United States, second only to cash.

* The American Collector's Association projected 85 Billion Checks were processed during the year 2000.......731 million bounced.

* According the American Banker's Association (ABA), fraudulent checks have doubled in the past two years.

* The ABA also reports actual check fraud to be approximately $679 million with $2.2 billion in attempted fraud.

* Nearly two million bad consumer checks were written each day, totaling $55.8 million per day

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Debt Facts

* In 1999, consumer credit card debt equaled $595.6 billion (Collections & Credit Risk, July 2000). The average amount of credit card debt carried over by households that do not pay off their balance each month rose to $7,564 in 1999, up 5 percent from 1998 (CardWeb.com).

*13 percent of families in the U.S. have credit card debt that exceeds 40 percent of their income (www.collectionindustry.com, Household Debt Grows Precarious As Rates Increase, May 15, 2000).

* According to a study by the American Savings Education Council (ASEC), 55 percent of college students had a credit card in 1999, and 28 percent of those students do not pay off their balance each month.

* In 1999 approximately $216 billion in bad debt was placed for collection with professional, third-party debt collection agencies, and of that figure approximately $30.4 billion was recovered (Commercial Law League).

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